How do I check the status of my order?
You can track the status of your order in the My Account section of Narah overseas eStore.
Are products purchased on Narah overseas India eStore covered by warranty?
All Narah overseas products come with a one year manufacturers warranty as defined in the International Warranty policy.
All Narah overseas products are serviceable at all Narah overseas Authorized Service Centers in India, unless specified otherwise.
All products are covered by free insurance coverage against theft and damage during transit.
Do I have to pay any delivery charges?
Delivery charges are applicable for an order value of less than Rs 500. The delivery charges will be displayed on the Shopping Cart.
Narah overseas India eStore delivers to most locations within India. However, for logistical reasons, we are unable to deliver to a few locations right now.
How much time will it take for the delivery of the order?
We make our best efforts to ship each item in your order within 2-3 weeks of the order. However in some cases, we may take longer, up to 4 weeks, to ship the order depending on the availability of the nearest warehouse:
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
How will the delivery be done?
Mosquito Magneti India eStore process all deliveries through reputed couriers. Once your order is shipped you will be provided with an Airway Bill Number and the name of the courier partner that you can use to track your delivery on the logistic company’s website.
What happens if I am not available to receive my parcel?
Are there any conditions on taking Cash –on- Delivery on an order?
We Offer Cash on Delivery.
What should I do if I have only received a part of my order?
While it is our endeavor to ship all items in your order together; this may not always be possible due to product characteristics or availability. Please be aware that your order may be dispatched in separate parcels from different locations and on different dates.
What should I do if I receive a damaged package?
Please refuse to accept any package that is in a damaged state. All packages are guaranteed to be in perfect condition when they are dispatched from our Order Processing Center. Please contact us at firstname.lastname@example.org